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Configuring sales channels for pre-orders

Purple Dot supports a selection of sales channels available to users of Shopify

  • Online Store

  • Tapcart

  • Fuego

  • POS

However, you should not enable pre-orders on sales channels where Purple Dot is not available and therefore the sales will bypass Purple Dot - this could lead to oversell.

We have made it very easy for individual variants to come on and off all your different channels whenever they come on and off pre-order.

Here's how you can enable this setting: 

  1. Go to the Settings tab on the left-hand dashboard. Click Operations, then toggle the Sales Channel button to enable this automation feature.

    634334693-24dcb2d0-a96b-4b56-a6e3-471ab8b886ee.png

  2. You will then need to define the channels you want to leave on when a variant is on pre-order. For example, if you only want to enable your Online Store when some variant is live on pre-order, you should configure your sales channels as follows:

    634334707-aae3d6ee-6a14-4ea3-8315-1d6edacc9dce.png

  3. Lastly, you need to define the channels you want your variants to return to when they are no longer on pre-order. That's the "In-stock state" column from above.

Please note that

  • It can take up to a minute for these changes to sync to your Shopify store.

  • If you make any changes, the new channel preferences will sync across all variants live on pre-order.

  • Turning off this feature will stop Purple Dot from updating channels when variants go on pre-order. If you turn it off, the current channel settings for live pre-order products will remain unchanged.