How do I update my bank account?

Your bank account is not connected to Purple Dot directly.

Purple Dot is connected to your Stripe Express account, and if you want that Stripe Express account to pay out to a different bank account you must update your settings in Stripe.

This can only be done by your Stripe Express account' owner. If you need any help identifying the account owner, reach out to our Support team.

Here's how you can update your bank account:  

1. To log in to Stripe, click here. 

2. After this, the account owner can click on the avatar icon in the top right corner, bringing you to the "Your Account" page. 

3. Under "Payout details," select the relevant platform, then click the bank account or payout card you want to update.

You can also follow the Stripe Support article here.