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What does the Statement section of the Finances page show me?

The statement is designed to provide a full breakdown of all movements against your Purple Dot balance over a defined time period.

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Here's what each line means: 

  • Opening balance - total value of all funds held by Purple Dot on your behalf at the start of the defined time

  • Payments received - total value of payments taken from shoppers over the defined time period.

  • Cancellations - the value of all orders/items cancelled, where we have not yet transferred you the funds

  • Refunds - the value of all orders/items cancelled or returned, where funds have already been transferred to you

  • Fees - charges deducted by Purple Dot for use of the platform

  • Payouts - the value of all funds sent to your bank account

  • Adjustments - balance amendments automatically made by Purple Dot, usually to account for foreign exchange movements

  • Closing balance - total of remaining funds held by Purple Dot (including Upcoming payouts) at the end of the defined time period.