Exports are failing

Is your Stripe account connected to Purple Dot? Your Stripe account must be connected before you can export your Waitlists. Head to the Payouts settings page in the Purple Dot portal to check.

If your Stripe account is connected and you are seeing exports fail or stuck in a status that says 'Export requested' please reach out to the the Purple Dot support team at support@getpurpledot.com or via Slack.