Setting up shipping rates

If you are using separate Purple Dot checkout for shoppers that are buying pre-orders, you need to ensure that it fetches, displays and charges correct shipping rates.

Head over to the Settings tab on the left-hand side of your dashboard and click Shipping. 

Set your default shipping rate provider

Purple Dot can use the same shipping rates for pre-orders as your regular checkout uses for regular sales.

You may choose from

• Shopify Full, which gives the Purple Dot checkout access to all the same rates as your regular Shopify checkout

• Shopify Fast, which uses only a subset of the rates available to your Shopify checkout but can cope with very high traffic launches better than Shopify Full

• Or a range of 3rd party shipping rates providers that Purple Dot can be connected to. We currently support:

  • Bespoke Shipping

  • Passport Shipping

  • Postcode Shipping

  • Intuitive Shipping

  • Metapack

  • Swap Global

If you want checkouts that involve pre-orders to attract an entirely custom set of rates, select the Manual provider and then add the required rates one at a time.

If you decide to use the same rates as your regular sales, you still have the option to add "pre-order overrides".

Add pre-order override rates

You can add set manual override rates that will be shown only for line items on pre-order. This is useful if you wish to charge less or make all pre-order line items ship free.

Click the Add rate button and it will bring up a window where you can name the rate, add the price, select the required countries and you can also add a price condition (for eg. Free shipping over $50)

If you don't set an override rate then rates for pre-orders will be taken from the providers configured above. Shoppers will be charged the cheapest applicable rate for their pre-order.